WHERE ARE YOU LOCATED?

Oakland, CA

WHAT IS YOUR CATS NAME?

Penelope

HOW LONG DOES IT TAKE FOR AN ORDER TO BE SHIPPED?

4-5 business days. If you are in a hurry please contact us and we’ll see what we can do.

CAN YOU MAKE A CUSTOM BAG FOR ME?

Yes. Well.. Maybe, let’s talk about it.

MY PACKAGE IS DAMAGED?

We stand by all our products. Please contact us so we can make it right.

DO YOU OFFER RETURNS AND EXCHANGES?

Unfortunately currently we do NOT offer returns, exchanges, or refunds.